Terms & Conditions

Terms and Conditions

1. Introduction

Welcome to Vintage Herbals India. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree with these terms, please refrain from using our services.
 

2. Company Information

Vintage Herbals India is a Hyderabad-based Ayurvedic medicine manufacturing company established in 2013. We specialize in formulating high-quality, research-oriented herbal products rooted in the ancient wisdom of Ayurveda, driven by modern scientific research.
 

3. Product Information

• Authenticity: All products are formulated using natural ingredients and are free from preservatives and parabens.

• Certifications: Our products are certified by relevant authorities, ensuring quality and safety.

• Usage Instructions: Please follow the usage instructions provided on the product packaging or our website.
   

4. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Vintage Herbals India and is protected by copyright laws. Unauthorized use of any content is prohibited.
 

5. User Responsibilities

• Eligibility: You must be at least 18 years old to use our services.

• Account Accuracy: Ensure that all information provided during registration or purchase is accurate and up-to-date.

• Compliance: Use our website in accordance with all applicable laws and regulations.
   

6. Product Availability

• Stock Levels: Product availability is subject to change without notice.

• Pricing: Prices are listed in Indian Rupees (INR) and are subject to change. Taxes and shipping charges may apply.
   

7. Order and Payment

• Order Confirmation: Orders are confirmed upon receipt of payment.

• Payment Methods: We accept various payment methods, including credit/debit cards, net banking, and UPI.
   

8. Shipping and Delivery

• Service Areas: We deliver products within India.

• Delivery Times: Estimated delivery times will be provided at checkout. Delays may occur due to unforeseen circumstances.

• Shipping Charges: Applicable shipping charges will be displayed during checkout.
   

9. Returns and Refunds

• Eligibility: Returns are accepted within 15 days of receiving the product, provided the item is unused and in its original packaging.

• Non-Returnable Items: Custom or personalized items are non-refundable.

• Return Process: To initiate a return, please contact our customer support team with your order details.

• Refunds: Refunds will be processed to the original payment method within 7-10 business days after receiving the returned product.
   

10. Cancellations

• Before Shipment: Orders can be canceled before shipment by contacting our customer support team.

• After Shipment: Once shipped, orders cannot be canceled.
   

11. Limitation of Liability

Vintage Herbals India is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products.
 

12. Privacy Policy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and safeguard your data.
 

13. Governing Law

These terms and conditions are governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.
 

14. Changes to Terms

We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated.

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