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Herbal Treatment

Privacy Policy

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1. Introduction

At Vintage Herbals India, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.vintageherbalsindia.com. By using our website, you agree to the collection and use of information in accordance with this policy.
 

2. Information We Collect

  • Personal Information: When you place an order or register on our site, we collect personal information such as your name, email address, phone number, shipping address, and payment details.

  • Non-Personal Information: We may collect non-identifiable information automatically through cookies and tracking technologies to enhance your browsing experience.
     

3. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchases and account

  • Improve our website, products, and services

  • Comply with legal obligations

  • Send promotional emails or offers only if you have opted-in
     

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

  • Trusted service providers (e.g., payment processors, delivery services) who help us operate the business

  • Legal authorities if required by law or to protect our rights
     

5. Security of Your Information

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
 

6. Your Rights

You have the right to:

  • Access and update your personal information

  • Opt-out of marketing communications

  • Request deletion of your data (subject to legal and operational requirements)
     

7. Product Delivery

We aim to deliver your orders within 3 to 5 business days across India. Delivery timelines may vary due to unforeseen circumstances or shipping constraints.
 

8. Cookies

Our website uses cookies to improve user experience. You can set your browser to refuse cookies, but this may limit certain functionalities.


9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with the date of revision.
 

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Vintage Herbals India
Email: support@vintageherbalsindia.com
Phone: +91-8074 017 388

Terms and Conditions

Effective Date: 20-03-2025
Last Updated: 20-03-2025

At Vintage Herbals India , we strive to provide high-quality Ayurvedic products. If you are not fully satisfied with your purchase, please review our refund policy below.

1. Eligibility for Refund
We accept refund requests under the following conditions:
✔ The product is damaged or defective upon arrival.
✔ The wrong product was delivered to you.
✔ The product is expired at the time of delivery.
✔ The product is unopened, unused, and in its original packaging (for returnable items).

Non-Refundable Items:
❌ Opened, used, or partially consumed products.
❌ Products without original packaging or missing labels.
❌ Products purchased under special discounts or promotions.
❌ Customized or personalized Ayurvedic formulations.

2. How to Request a Refund
To initiate a refund request, please follow these steps:
1️⃣ Contact our Customer Support within [X] days of receiving the product at [Your Email/Phone].
2️⃣ Provide the order number, product details, and reason for the refund request.
3️⃣ Attach clear images of the damaged or incorrect product.
4️⃣ Once approved, we will provide a return shipping address (if applicable).

3. Refund Process
✔ Refunds will be processed within [X] business days after receiving the returned product.
✔ Refunds will be issued to the original payment method (credit/debit card, UPI, etc.).
✔ For Cash on Delivery (COD) orders, refunds will be processed via bank transfer or store credit.

4. Late or Missing Refunds
If you haven’t received your refund, please:

Check your bank account again.
Contact your credit card provider, as processing time may vary.
If the issue persists, contact us at [Your Email/Phone].
5. Exchanges
We do not offer direct product exchanges. If you receive a damaged or incorrect product, you may request a replacement instead of a refund.

6. Cancellation Policy
Orders can be canceled before shipping for a full refund.
Once an order is shipped, it cannot be canceled.
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised "Effective Date".

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